Last updated: June 2025
Eclara — a Moroccan skincare brand.
Email: contact@eclara.ma
Website: eclara.ma
All prices are displayed in Moroccan Dirhams (MAD), inclusive of applicable taxes. Eclara reserves the right to modify prices at any time without prior notice. The applicable price is the one displayed at the time of order confirmation.
Orders are placed through the website by completing the purchase form. The customer receives a WhatsApp confirmation within 24 hours. The order is only confirmed after phone verification by the Eclara team.
Cash on delivery (COD) only — payment is made in cash to the delivery agent. No advance payment or bank card is required at any stage of the order.
Delivery is free throughout Morocco. Estimated time: 2 to 3 business days after order confirmation. If the customer is absent at delivery, a second attempt is scheduled. Eclara is not liable for delays caused by the carrier or force majeure events.
An order may be cancelled before it is dispatched to the carrier by contacting us via WhatsApp. In the event of repeated order refusals or non-receipt, Eclara reserves the right to suspend future orders from the same number.
All content published on the website (visuals, texts, brand) is the exclusive property of Eclara and may not be reproduced without prior written permission.
These terms are governed by Moroccan law. In the event of a dispute, an amicable resolution is sought first via contact@eclara.ma. Failing agreement, the competent Moroccan courts shall have jurisdiction.
For any questions, contact us at contact@eclara.ma or via WhatsApp.